Policies

Privacy, terms, disclaimer, and help

Privacy Policy
Last updated: October 07, 2026

This Privacy Notice for Exlvis Technology Pvt Ltd. ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

- Visit our website at ayurvedkart.in or any website of ours that links to this Privacy Notice
- Download and use our mobile application (AyurvedKart) or any other application of ours that links to this Privacy Notice
- Use AyurvedKart. AyurvedKart is an online e-commerce marketplace that sells Ayurvedic and herbal wellness products in India.
- Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@ayurvedkart.in.

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SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using the table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

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TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

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1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Usernames
- Passwords
- Contact preferences
- Contact or authentication data
- Billing addresses

Sensitive Information. We do not process sensitive information.

Application Data

If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

- Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Access. We may request access or permission to certain features from your mobile device. If you wish to change our access or permissions, you may do so in your device's settings.
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. More at: https://developers.google.com/terms/api-services-user-data-policy

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2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

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3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise.

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4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third-party websites. Any data collected by third parties is not covered by this Privacy Notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

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5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements or to tailor advertisements to your interests. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

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6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

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7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

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8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@ayurvedkart.in.

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9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

- Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at support@ayurvedkart.in.

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10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

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11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

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12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at support@ayurvedkart.in or contact us by post at:

Exlvis Technology Pvt Ltd.
Shop No. 8 & 9, Jijayu CHS, Manas Tower, Main Road,
Near Manmohan Sweets, Sector 17, Kamothe,
Navi Mumbai, Maharashtra 410209
India

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13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please contact us at support@ayurvedkart.in.
Terms & Conditions
Last updated: October 07, 2026

Welcome to AyurvedKart. These Terms & Conditions ("Terms") govern your use of the AyurvedKart website (ayurvedkart.in), mobile application, and related services (collectively, the "Platform") operated by Exlvis Technology Pvt Ltd. ("we," "us," or "our").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

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1. ELIGIBILITY

You must be at least 18 years of age to use the Platform. By using the Platform, you represent that you are at least 18 and legally capable of entering into binding contracts under the Indian Contract Act, 1872.

If you are using the Platform on behalf of a business, you represent that you have the authority to bind that business to these Terms.

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2. ACCOUNT REGISTRATION

To place orders, you must register an account using your mobile number and verify it via OTP. You agree to:

- Provide accurate, current, and complete information during registration
- Keep your account information updated
- Maintain the confidentiality of your account credentials
- Accept responsibility for all activity that occurs under your account

You must notify us immediately at support@ayurvedkart.in if you suspect any unauthorized use of your account.

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3. PRODUCTS AND ORDERS

3.1 Product Information
We strive to display accurate product descriptions, images, prices, and availability. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, or error-free. Minor variations in color, packaging, or appearance may occur.

3.2 Order Acceptance
Your order is an offer to purchase. We reserve the right to accept or reject any order at our discretion. An order is confirmed only after we send you a confirmation notification.

3.3 Pricing
All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. The price applicable to your order is the price shown at the time of order placement.

3.4 Stock Availability
All orders are subject to product availability. If an item is out of stock after you place an order, we will notify you and either cancel the order for that item or offer an alternative.

3.5 Order Cancellation by Us
We may cancel an order if:
- The product is unavailable
- There is an error in pricing or product information
- We suspect fraudulent activity
- The delivery address is outside our serviceable area

If we cancel an order, any amount already collected will be refunded.

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4. PAYMENT

4.1 Payment Method
Currently, we accept Cash on Delivery (COD) only. Payment is made to the delivery agent at the time of delivery.

4.2 Payment Confirmation
For UPI payments collected at the time of delivery, the delivery agent will provide a transaction reference and may request a payment screenshot as proof.

4.3 Amount Collected
If the amount collected does not match the order total, our team will review and contact you to resolve the discrepancy.

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5. DELIVERY

5.1 Delivery Timeline
We aim to deliver within the estimated timeline shown at checkout. Actual delivery times may vary based on location, weather, logistics, or other factors beyond our control.

5.2 Delivery Address
You are responsible for providing a complete and accurate delivery address. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

5.3 Delivery Attempts
If no one is available to receive the order at the delivery address, the delivery agent will attempt to contact you. Repeated failed delivery attempts may result in the order being returned to us.

5.4 Risk of Loss
Risk of loss or damage to products passes to you upon delivery.

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6. RETURNS AND REFUNDS

6.1 Return Window
Returns are accepted within 7 days of delivery for:
- Damaged products
- Wrong products delivered
- Products that do not match the description

6.2 Non-Returnable Items
The following are not eligible for return:
- Opened or used products
- Products without original packaging
- Products past their expiry date
- Products damaged due to misuse

6.3 How to Initiate a Return
Contact us at support@ayurvedkart.in with your order number and a description of the issue. Include photos of the product and packaging where possible.

6.4 Refund Processing
Once we receive and inspect the returned product, we will process a refund within 7 to 10 business days. Refunds for COD orders will be processed via bank transfer or UPI.

6.5 Refund Method
Refunds are issued via the same payment method used for the original transaction where possible. For COD orders, refunds will be made via bank transfer to an account you provide.

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7. CANCELLATION

7.1 Cancellation by You
You may cancel an order from the app before it is marked as "Shipped". Once shipped, the order cannot be cancelled.

7.2 Cancellation by Us
We reserve the right to cancel any order for reasons including stock unavailability, payment issues, or suspected fraud.

7.3 Refund on Cancellation
For cancelled COD orders, no payment is collected. For orders where payment was collected, we will refund the amount within 7 to 10 business days.

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8. USER CONDUCT

You agree not to:

- Use the Platform for any unlawful purpose
- Impersonate any person or entity
- Interfere with the Platform's operation
- Attempt to gain unauthorized access to any part of the Platform
- Post or transmit any harmful, offensive, or misleading content
- Use the Platform to send spam or unsolicited communications
- Engage in any activity that could harm the Platform or other users

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9. INTELLECTUAL PROPERTY

All content on the Platform, including text, graphics, logos, images, software, and code, is owned by Exlvis Technology Pvt Ltd. or its licensors and is protected by Indian and international copyright laws.

You may not copy, reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

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10. PRODUCT DISCLAIMER

AyurvedKart is a marketplace that sells Ayurvedic and herbal wellness products. These products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional before using any product, especially if you are pregnant, nursing, taking medication, or have a medical condition.

Product claims and descriptions are provided by the sellers and are not independently verified by AyurvedKart.

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11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Exlvis Technology Pvt Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform.

Our total liability for any claim arising from your use of the Platform shall not exceed the amount you paid for the product or service giving rise to the claim.

Nothing in these Terms limits any rights you have under the Consumer Protection Act, 2019 or other applicable laws.

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12. INDEMNIFICATION

You agree to indemnify and hold harmless Exlvis Technology Pvt Ltd., its officers, directors, employees, and agents from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from your violation of these Terms or your use of the Platform.

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13. GOVERNING LAW

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Navi Mumbai, Maharashtra.

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14. CHANGES TO THESE TERMS

We may update these Terms from time to time. The updated version will be indicated by an updated "Last updated" date at the top. Your continued use of the Platform after any changes constitutes your acceptance of the new Terms.

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15. CONTACT US

For questions or concerns about these Terms, please contact us at:

Exlvis Technology Pvt Ltd.
Shop No. 8 & 9, Jijayu CHS, Manas Tower, Main Road,
Near Manmohan Sweets, Sector 17, Kamothe,
Navi Mumbai, Maharashtra 410209
India

Email: support@ayurvedkart.in
Disclaimer
This product is listed and sold by an independent seller on AyurvedKart. The seller is solely responsible for the product's quality, quantity, authenticity, safety, labeling, pricing, descriptions, images, ingredients, regulatory compliance, and all claims made regarding the product. AyurvedKart operates only as an online marketplace facilitating transactions between buyers and sellers and does not manufacture, own, or independently verify the products unless expressly stated. Any product-related queries, defects, warranty claims, or grievances should be addressed to the respective seller through the platform. Nothing in this disclaimer limits the rights available to consumers under applicable laws.
Help & FAQ
Need help? We are here for you. Browse the common questions below, or contact us at support@ayurvedkart.in and we will get back to you within 24 hours.

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ABOUT AYURVEDKART

AyurvedKart is an online marketplace for authentic Ayurvedic and herbal wellness products in India. We deliver directly to your doorstep with Cash on Delivery and connect you with a wide range of quality products across immunity, digestive health, skin care, hair care, joint care, and more.

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HOW TO PLACE AN ORDER

1. Log in to the app using your mobile number and OTP.
2. Browse products by category or use the search bar.
3. Tap a product to view details.
4. Tap "Add to Cart" to add items to your cart.
5. Open the cart to review your items.
6. Tap "Checkout" and select your delivery address.
7. Confirm the order.

Your order will be placed and you will receive a confirmation notification.

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PAYMENT

What payment methods do you accept?
We currently accept Cash on Delivery (COD) only. You pay the delivery agent when your order arrives at your door.

Can I pay using UPI?
Yes. At the time of delivery, the delivery agent will show you a UPI QR code which you can scan and pay. You will need to share the transaction ID and a screenshot with the agent.

Is it safe to pay cash on delivery?
Yes. You pay only after receiving your order. If the product is damaged or incorrect, you can refuse delivery.

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ORDER TRACKING

How do I track my order?
Open the app, go to "My Orders", and tap on the order you want to track. You will see the current status and estimated delivery date.

What do the order statuses mean?
- Confirmed: Your order has been received and is being processed.
- Processing: We are packing your order.
- Shipped: Your order has left our warehouse.
- Out for Delivery: A delivery agent is on the way to your address.
- Delivered: Your order has been delivered.
- Cancelled: The order has been cancelled.

How long does delivery take?
Typically 3 to 7 business days, depending on your location. Remote areas may take longer.

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ORDER CANCELLATION

Can I cancel my order?
Yes, you can cancel your order from the app before it is marked as "Shipped". Once shipped, cancellation is not possible.

How do I cancel my order?
Open the app, go to "My Orders", tap on the order, and select "Cancel Order". Provide a reason and confirm.

Will I get a refund for a cancelled order?
For COD orders, no payment has been collected, so there is no refund to process. If payment was already collected, we will refund the amount within 7 to 10 business days.

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RETURNS AND REFUNDS

What is your return policy?
You can return products within 7 days of delivery if they are:
- Damaged
- Incorrect (wrong product)
- Different from the description

Products must be unopened and in original packaging to be eligible for return.

Which items cannot be returned?
- Opened or used products
- Products without original packaging
- Products past their expiry date
- Products damaged due to misuse

How do I return a product?
Contact us at support@ayurvedkart.in with your order number and photos of the issue. Our team will guide you through the return process.

How long does a refund take?
Once we receive and verify the returned product, refunds are processed within 7 to 10 business days.

How will I receive my refund?
Refunds are made via bank transfer or UPI to an account you provide. For prepaid orders, the refund is made to the same payment method.

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PRODUCTS

Are your products genuine?
Yes. We source products from verified sellers and brands. Product descriptions and images are provided by the sellers.

Do Ayurvedic products have side effects?
Ayurvedic products are generally safe when used as directed. However, always read the label and consult a healthcare professional if you are pregnant, nursing, taking medication, or have a medical condition.

Can I use Ayurvedic products with my regular medication?
Please consult your doctor before combining any Ayurvedic product with prescription medication.

What if the product I received is damaged?
Contact us immediately at support@ayurvedkart.in with photos. We will arrange a replacement or refund.

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DELIVERY

Do you deliver to my location?
We deliver across India. If your pincode is not serviceable, you will be informed at checkout.

Can I change my delivery address after placing an order?
Once an order is placed, the delivery address cannot be changed. Please cancel the order and place a new one with the correct address.

What if I am not available at the time of delivery?
The delivery agent will try to contact you. If you are unavailable, the agent may attempt delivery again. Repeated failed deliveries may result in the order being returned.

Do you offer same-day delivery?
Not currently. Standard delivery is 3 to 7 business days.

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ACCOUNT

How do I log in?
Enter your registered mobile number, tap "Send OTP", and enter the OTP you receive via SMS.

I did not receive the OTP. What should I do?
- Wait 60 seconds and try again.
- Check if your mobile number is correct.
- Ensure your phone has network coverage.
- If the problem persists, contact support@ayurvedkart.in

How do I update my profile?
Open the app, go to "Profile", and edit the details you want to change.

How do I delete my account?
Email us at support@ayurvedkart.in with your registered mobile number and a request to delete your account.

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SAFETY AND SECURITY

How do I know a delivery agent is genuine?
Our delivery agents carry identification. If you have any doubt, do not accept the delivery and contact us immediately at support@ayurvedkart.in.

Will AyurvedKart ever ask for my OTP or bank details?
No. We will never ask for your OTP, PIN, or bank details over call, SMS, or email. If someone claims to be from AyurvedKart and asks for this, do not share and report it to us immediately.

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CONTACT US

Still need help?
Email us at: support@ayurvedkart.in
We typically respond within 24 hours on business days.

Our office:
Exlvis Technology Pvt Ltd.
Shop No. 8 & 9, Jijayu CHS, Manas Tower, Main Road,
Near Manmohan Sweets, Sector 17, Kamothe,
Navi Mumbai, Maharashtra 410209
India